The following are the General Terms and Conditions of ALRAC TRANSPORT, based in Poland. These Terms and Conditions apply at all times if you use or place an order on our website. The Terms and Conditions contain important information for you as a customer. Therefore, please read them carefully. We also recommend that you save or print these Terms and Conditions so that you can read them again later.

Article 1: Definitions

1.1. ALRAC TRANSPORT
1.2. Web Site: the Web sites of ALRAC TRANSPORT, accessed through https://alraccontainer.com/ and all related subdomains.
1.3. Client: the natural person who, acting in a professional or commercial capacity, enters into a contract with ALRAC TRANSPORT and/or has registered with the site.
1.4. Contract: any contract or agreement between ALRAC TRANSPORT and the Client, of which these General Conditions form an integral part.
1.5. General Conditions: these General Conditions.

Article 2: Applicability of the General Conditions.

2.1. The General Conditions apply to all offers, agreements and deliveries of ALRAC TRANSPORT, unless otherwise agreed in writing.
2.2.If the customer includes in his order a confirmation or notification implying acceptance, provisions or conditions different from or not in the General Conditions, these shall bind ALRAC TRANSPORT only if and to the extent that they have been expressly accepted in writing by ALRAC TRANSPORT.
2.3. If Conditions relating to a specific product or specific services apply in addition to these General Conditions, these Conditions shall also apply.However, in case of a conflict of conditions, the Client may always invoke the applicable provision that is more favorable to him/her.

Article 3: Prices and information

3.1. Unless otherwise stated on the site, all prices stated on the site and in other documents from ALRAC TRANSPORT are inclusive of VAT and other taxes imposed by public authorities.

3.2.Unless otherwise stated, shipping costs in Poland, Italy, Spain, Portugal are € 300, in  Austria, Germany, Switzerland, France are € 500.
Delivery is quick within 7-15 working days in Italy and 10-20 working days in Switzerland, France and Spain. In addition, these costs will be clearly displayed during the ordering process.
3.3. The content of the website has been compiled with the utmost care.ALRAC TRANSPORT cannot, however, guarantee that all information on the website is always correct and complete. All prices and other information on the website and in other documents provided by ALRAC TRANSPORT are therefore subject to obvious programming, typing, or spelling errors.
3.4. ALRAC TRANSPORT cannot be held responsible for (color) deviations due to screen quality.

Article 4: Establishment of the Agreement

4.1. The Agreement is established upon Customer’s acceptance of ALRAC TRANSPORT’s offer.
4.2. If the Customer has accepted the offer by electronic means, ALRAC TRANSPORT shall immediately confirm by electronic means the receipt of the acceptance of the offer.The Customer has the option to terminate the Contract until the receipt of this acceptance has been confirmed.
4.3. If it appears that at the time of acceptance or conclusion of the Contract incorrect information was provided by the Customer, ALRAC TRANSPORT shall be entitled not to fulfill its obligations until the correct information has been provided.
4.4. ALRAC TRANSPORT may inquire, within the limits of the law, about the solvency of the Client, as well as about all facts and factors relevant to the sound conclusion of the Contract.If, within the scope of such investigation, ALRAC TRANSPORT has valid reasons for not entering into the Contract, it shall have the right to refuse an order or a reasoned request or to set specific conditions for the execution of the Contract. such as payment of a down payment.

Article 5: Registration

5.1. In order to use the Website optimally, the Customer may register via the registration form/account registration option on the Website.
5.2. During the registration process, the Customer chooses a user name and password with which he/she can access the Web site after registration.The Customer is responsible for choosing a sufficiently secure password.   

5.3. The Customer is required to keep his or her login credentials, username and password, strictly confidential. ALRAC TRANSPORT is not responsible for the misuse of login credentials and may always assume that a Customer who logs on to the site is really such a Customer.Anything that happens through the Customer’s account is the responsibility and risk of the Customer.
5.4. If the Client knows or suspects that his or her login credentials have fallen into the hands of unauthorized persons, he or she must change his or her password as soon as possible and/or inform ALRAC TRANSPORT so that ALRAC TRANSPORT can take appropriate action.

Article 6: Stipulation of the Agreement

6.1. As soon as ALRAC TRANSPORT has received the order, it will ship the products in accordance with the provisions of paragraph 3 of this Article to the address indicated by the Customer as soon as possible.
6.2. ALRAC TRANSPORT is entitled to use third parties for the fulfillment of its obligations under the Contract.
6.3. When the order has been placed by 11:30 p.m. on a business day, ALRAC TRANSPORT will attempt to deliver the order on time.ALRAC TRANSPORT cannot, however, guarantee that the order will be delivered the next day, since ALRAC TRANSPORTdepends for this on third parties.The delivery times given by ALRAC TRANSPORT are not binding.The mode of delivery may take different forms and is at the discretion of ALRAC TRANSPORT.

6.4. If ALRAC TRANSPORT is not able to deliver the products within five working days, it will notify the customer, who may then either accept a new delivery date or be entitled to terminate the Contract without charge.
6.5. ALRAC TRANSPORT advises the Customer to inspect the delivered products and to report to ALRAC TRANSPORT any defects found within a reasonable period of time, preferably in writing.

6.6. The risks related to the products shall pass to the Customer as soon as the ordered products are delivered to the specified delivery address. If explicitly agreed otherwise, the risk passes to the Customer in advance.
If the Customer decides to come and pick up the products, the risk passes when the products are transferred.

6.7. ALRAC TRANSPORT shall be relieved of all liability to the Customer if the Customer has used a delivered product in a manner other than what was recommended, prescribed, or for which it was intended.
6.8. If the item ordered is no longer available, ALRAC TRANSPORT is entitled to deliver a product similar and of similar quality to the product ordered. The Customer then has the right to withdraw free of charge from the Contract and to return the product free of charge.

Article 7: Right of withdrawal

7.1 Consumers generally have the right of withdrawal.

7.2 More detailed information on the right of withdrawal is available in the seller’s cancellation policy.

7.3 The right of withdrawal does not apply to consumers who at the time of conclusion of the contract do not belong to a member state of the European Union and whose only place of residence and only delivery address are at the time outside the European Union of conclusion of the contract.

Article 8: Payment

8.1. The Customer shall make payments to ALRAC TRANSPORT according to the payment methods specified in the order procedure and, if applicable, on the website. ALRAC TRANSPORT shall be free to choose which payment methods to offer and these may also change from time to time. In case of payment after delivery, the Customer has a payment period of 14 days from the day after delivery.

Article 9: Warranty and conformity

9.1. This article applies only if the Customer is not acting in the exercise of his profession or business activity. If ALRAC TRANSPORT grants a separate product warranty, it shall apply to all types of Customers, subject to the foregoing.

9.2. ALRAC TRANSPORT warrants that the products and/or services conform to the Agreement, to the specifications set forth in the offer, to reasonable requirements of reliability and/or ease of use, and to the legal and/or regulatory provisions in force on the date of conclusion of the contract the agreement. If so agreed, ALRAC TRANSPORT also warrants that the product is suitable for a use other than that for which it is customarily intended.
9.3. If the product delivered is not in accordance with the Agreement, the Customer shall inform ALRAC TRANSPORT within a reasonable time after discovery of the defect.

9.4 If ALRAC TRANSPORT believes that the claim is well-founded, the affected products will be repaired, replaced or refunded after consultation with the Customer.
The maximum refund, subject to the liability article, shall be equal to the price paid by the Customer for the product.

Article 10: Complaint handling procedure

10.1. If the Client has a complaint regarding a product (under the Warranty and Conformity Article) and/or other aspects of the services provided by ALRAC TRANSPORT, the Client may address a complaint to ALRAC TRANSPORT by phone (write via WhatsApp for example), e-mail, or mail. See contact details at the bottom of the Terms and Conditions.
10.2. ALRAC TRANSPORT will give the customer a response to their complaint as soon as possible, but no later than 2 days after receipt of the complaint.
If it is still not possible to give a concrete or final response, Adam & Eve will confirm the complaint within 2 days of receipt and indicate the time limit within which it intends to give a concrete or final response to the Customer’s complaint.
10.3. Pursuant to Article 14(1) of European Regulation No. 524/2013 of May 21, 2013 on ADR, the European Commission provides consumers with an online dispute resolution platform available at this address: https://ec.europa.eu/odr/.

Article 11: Personal data

11.1. ALRAC TRANSPORT processes the Customer’s personal data in accordance with the privacy policy. It can be found here:  https://alraccontainer.com/

Article 12: Final Provisions

12.1. The Agreement, these General Terms and Conditions and all agreements arising from this Agreement shall be governed by French law, unless a different law applies on the basis of mandatory rules.
12.2. To the extent mandatory law does not provide otherwise, all disputes that may arise under the Agreement shall be submitted to the competent French court located in France.
12.3 Should any provision of these General Terms and Conditions prove invalid, this shall not affect the validity of all the General Terms and Conditions. In this case, the parties will adopt one or more new replacement provisions, the intention of which must align as far as legally possible with the original provision.
12.4. In these General Conditions, the term “written” also refers to communications by electronic mail and fax, provided that the identity of the sender and the integrity of the electronic mail are sufficiently ascertained.

Contact Details.
If you have any questions, complaints, or comments after reading these General Conditions, please feel free to contact us by mail or e-mail:

ALRAC TRANSPORT.

Telefono: +
E-mail: info@alraccontainer.com